Privacy Policy

At Corromount, we’re committed to protecting your privacy and respecting your data. This Privacy Policy explains how we collect, use, and manage personal information. Please read it carefully to understand our practices.

1. Information We Collect

In the course of conducting business, Corromount collects various types of personal information, including:

• Personal Details: Names, email addresses, mailing and residential addresses, phone numbers, and other contact details.
• Transaction and Service Data: Information relevant to your purchases and interactions with our website.
• Technical Information: IP addresses, browser type, and other analytics.

Corromount only collects personal information that is necessary for our business functions and activities. We collect sensitive information only with express consent and in accordance with Australian privacy laws. Sensitive information may include mental health, disability, racial/ethnic origin, religious, and political affiliations.

2. How We Collect Personal Information

We collect personal information directly from individuals whenever possible, including through:

• Contact forms, purchases, emails, phone calls, or events.
• Automatic tracking technology on our website, such as cookies (see section on Cookies below).

We ensure that individuals are aware of our data collection practices and the purpose of collection. By using our website or services, you consent to our collection and handling of your information.

3. Use of Personal Information

Corromount uses personal information for purposes such as:

• Fulfilling orders, customer support, and managing our relationship with you.
• Sending updates on products and services through direct marketing.
• Conducting market research, improving services, and meeting legal obligations.

We only use your personal information for these purposes and comply with Australian Privacy Principle (APP) 6 when handling it for secondary purposes.

4. Direct Marketing

We may send marketing communications directly to individuals who have signed up to receive these. You may unsubscribe from these communications at any time by following the unsubscribe instructions in the email or contacting us.

5. Access to and Accuracy of Your Information

Corromount takes reasonable steps to ensure your personal information is accurate and up to date. You have the right to request access to and correction of your personal information. To make such a request, please contact our Privacy Officer (details below). A nominal fee may apply to cover the costs of access requests.

6. Security of Personal Information

Corromount protects your personal information from misuse, loss, unauthorized access, alteration, and disclosure. We use secure third-party data storage solutions that comply with the APPs, and we ensure reasonable measures are in place to protect your data.

7. Data Retention and De-identification

We retain personal information as needed for our business operations or as required by law. When no longer necessary, we take reasonable steps to securely destroy or de-identify the information.

8. Anonymity and Pseudonymity

Where practicable, you have the option to interact with Corromount anonymously or under a pseudonym.

9. Cookies and Online Tracking

Our website uses cookies to enhance user experience. We use four main types:

• Functionality Cookies: Enable navigation and site features.
• Analytics Cookies: Help us analyze site usage.
• Preference Cookies: Store your preferences for a personalized experience.
• Advertising Cookies: Deliver targeted ads relevant to you.

By using our website, you consent to our use of cookies. You can adjust cookie settings on your device, though this may affect your experience.

We may use third-party providers to enhance website functionality and advertising, who may place or recognize cookies on your browser. For third-party opt-out, please contact our Privacy Officer.

10. Changes to Our Privacy Policy

Corromount may update this policy as needed. Changes will be posted on our website. We encourage you to review the policy periodically.

11. Complaints and Inquiries

If you believe your privacy rights have been breached, please contact our Privacy Officer. Corromount takes complaints seriously, and we will respond within 5 business days. We aim to resolve complaints within 10 business days and will notify you if additional time is needed.

You may also contact the Office of the Australian Privacy Commissioner at www.oaic.gov.au or by phone at 1300 363 992.

Contact Details
Privacy Officer, Corromount
Email: [email protected]
Phone: 0407 478 463